Privacy Policy
PRIVACY NOTICE
Last updated May 04, 2025
This Privacy Notice forHosting Haven("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our websiteat https://hostinghaven.us, or any website of ours that links to this Privacy Notice
- UseDiscord Bot Hosting.A free/paid Discord Bot Hosting service for developers and day-to-day discord users looking to host their own bot.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading
this Privacy Notice will help you understand your privacy rights and
choices. We are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies and
practices, please do not use our Services.If you still have any questions or concerns, please contact us at privacy@hostinghaven.us.
SUMMARY OF KEY POINTS
This
summary provides key points from our Privacy Notice, but you can find
out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more
about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered"special" or "sensitive"in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs.We do not process sensitive personal information.
Do we collect any information from third parties?We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with whichparties do we share personal information? We may share information in specific situations and with specificthird parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequateorganizationaland
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or otherunauthorizedthird
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights?
Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is bysubmitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you register on the Services, express
an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may
include the following:
- email addresses
Sensitive Information.We do not process sensitive information.
Payment Data.
We may collect data necessary to process your payment if you choose to
make purchases, such as your payment instrument number, and the security
code associated with your payment instrument. All payment data is
handled and stored byPayPal. You may find their privacy notice link(s) here:https://www.paypal.com/us/legalhub/paypal/privacy-full.
All
personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We
automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called"crash dumps"), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- Tofulfilland manage your orders. We may process your information tofulfilland manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To post testimonials. We post testimonials on our Services that may contain personal information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
Wemay need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.The Servicesmay
link to third-party websites, online services, or mobile applications
and/or contain advertisements from third parties that are not affiliated
with us and which may link to other websites, services, or
applications. Accordingly, we do not make any guarantee regarding any
such third parties, and we will not be liable for any loss or damage
caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website,
service, or application does not imply an endorsement by us. We cannot
guarantee the safety and privacy of data you provide to any third-party
websites. Any data collected by third parties is not covered by this
Privacy Notice. We are not responsible for the content or privacy and
security practices and policies of any third parties, including other
websites, services, or applications that may be linked to or from the
Services. You should review the policies of such third parties and
contact them directly to respond to your questions.
We
may use cookies and similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our Services. Some
online tracking technologies help us maintain the security of our
Servicesand your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We
also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to
help manage and display advertisements, to tailor advertisements to
your interests, or to send abandoned shopping cart reminders (depending
on your communication preferences). The third parties and service
providers use their technology to provide advertising about products and
services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a"sale"/"sharing"(which
includes targeted advertising, as defined under the applicable laws)
under applicable US state laws, you can opt out of these online tracking
technologies by submitting a request as described below under section"DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: __________.
Google Analytics
We may share your information with Google Analytics to track andanalyzethe use of the Services.To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary tofulfillthe purposes outlined in this Privacy Notice unless otherwise required by law.We
will only keep your personal information for as long as it is necessary
for the purposes set out in this Privacy Notice, unless a longer
retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete oranonymizesuch
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
Hosting Haven